http://humansatwork.com/training-makes-a-difference/ Mon, 17 Aug 2009 22:50:27 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://humansatwork.com/training-makes-a-difference/comment-page-1/#comment-666 Kelley Eskridge Fri, 19 Jun 2009 19:19:46 +0000 http://humansatwork.com/?p=1634#comment-666 <strong>Sue</strong>, some of the biggest resistance I find to the HAW curriculum in general is some version of "well, we're doing training already" -- which is great, except when employees of the same company tell me they wish they could get management training that would be useful to them. I think your point is a good one: HAW is certainly not the only good training in the world, or even necessarily the best training for many people: but the goal is to get people tools that are a fit for the company <em>and</em> for the people who want better skills in order to do the company's work. Sometimes people know best what they need, and of course sometimes they don't (the same way that sometimes people jump at solutions or "quick fixes" instead of considering what's really wrong with the process on a deeper level). I imagine that navigating these issues is one of the particular challenges of your job. Sue, some of the biggest resistance I find to the HAW curriculum in general is some version of “well, we’re doing training already” — which is great, except when employees of the same company tell me they wish they could get management training that would be useful to them. I think your point is a good one: HAW is certainly not the only good training in the world, or even necessarily the best training for many people: but the goal is to get people tools that are a fit for the company and for the people who want better skills in order to do the company’s work. Sometimes people know best what they need, and of course sometimes they don’t (the same way that sometimes people jump at solutions or “quick fixes” instead of considering what’s really wrong with the process on a deeper level). I imagine that navigating these issues is one of the particular challenges of your job.

]]> http://humansatwork.com/training-makes-a-difference/comment-page-1/#comment-662 Sue Maden Fri, 19 Jun 2009 14:43:56 +0000 http://humansatwork.com/?p=1634#comment-662 The statement that "If you’re a manager whose company doesn’t support this kind of training, start finding your own resources." is what grapped me. As someone tasked with education & training for my company, that's an alarming situation to consider. You are right on target...if we don't provide it, people will find it themselves. Those of us with this responsiblity need to step up and provide the tools so that we know they are a good fit for company culture. And if an employee does find something himself/herself, we need to be open to considering it and including it for others. The statement that “If you’re a manager whose company doesn’t support this kind of training, start finding your own resources.” is what grapped me. As someone tasked with education & training for my company, that’s an alarming situation to consider. You are right on target…if we don’t provide it, people will find it themselves. Those of us with this responsiblity need to step up and provide the tools so that we know they are a good fit for company culture. And if an employee does find something himself/herself, we need to be open to considering it and including it for others.

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