Good leaders say…

April 15, 2009 · Print this post

  1. Please.
  2. Thank you.
  3. I don’t know, but I’ll find out and get back to you.
  4. What do you think?
  5. How can I help?
  6. You’re right.

    and, sometimes most importantly…
  7. I screwed up. I’m sorry.

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