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	<title>Humans At Work</title>
	<link>http://humansatwork.com</link>
	<description></description>
	<lastBuildDate>Mon, 31 Aug 2009 15:10:26 +0000</lastBuildDate>
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		<title>30 Second MBA</title>
		<description><![CDATA[I don&#8217;t have an MBA, so I don&#8217;t have direct experience of the programs; and I&#8217;m sure most of them deliver a great education in business, finance, analysis, operations, and all the trimmings.  But I&#8217;m not a fan of the idea because of my personal experience with so many of the MBAs who came [...]]]></description>
		<link>http://humansatwork.com/30-second-mba/</link>
			</item>
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		<title>What should a new boss do?</title>
		<description><![CDATA[I have so many of ]]></description>
		<link>http://humansatwork.com/what-should-a-new-boss-do/</link>
			</item>
	<item>
		<title>Possibilities</title>
		<description><![CDATA[I found today&#8217;s link thanks to Clay Hebert of fear.less, an online magazine with a spectrum of stories about people overcoming fear.  Go read it; there are great things there.
But this post from Michael Hyatt is not so much about fear as it is about perspective: what is the most important question you can [...]]]></description>
		<link>http://humansatwork.com/possibilities/</link>
			</item>
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		<title>Hello, my name is Kelley</title>
		<description><![CDATA[I didn&#8217;t go to President Obama&#8217;s inauguration, although I did weep for joy through the entire event in the comfort of my own living room (see Comments section to learn why this is edited).  But if I&#8217;d been there, I would certainly have been wearing a name tag.
Sharing your name is an act of [...]]]></description>
		<link>http://humansatwork.com/hello-my-name-is-kelley/</link>
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		<title>AA doesn&#8217;t get an A</title>
		<description><![CDATA[A lot of people blame bad design and bad customer service in big organizations on the fact that they are big organizations. This is what Mr. X did. But that&#8217;s a cop-out. The reason large companies with bad design are the way they are is because they are run poorly from the top, with philosophies [...]]]></description>
		<link>http://humansatwork.com/aa-doesnt-get-an-a/</link>
			</item>
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		<title>Everyone&#8217;s got one&#8230;</title>
		<description><![CDATA[&#8230; a client who thinks that their need is more important than your effort.
Sure, client needs are important.  Delivering quality, expertise, convenience, customized service, turnkey solutions, great products &#8212; that&#8217;s bread and butter for most companies.  But especially in tough times, it&#8217;s easy for people to forget that we aren&#8217;t here to serve [...]]]></description>
		<link>http://humansatwork.com/everyones-got-one/</link>
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		<title>What shall we do with the young people?</title>
		<description><![CDATA[The radically changing workforce demographic can be a source of stress for any organization.  It&#8217;s more than just an &#8220;age difference&#8221; &#8212; it&#8217;s the meeting (sometimes the collision) of widely different worldviews, values, technological experience and expectations of what &#8220;work&#8221; should be and how it should feel.   
Differences can&#8217;t be executive-memo&#8217;ed or [...]]]></description>
		<link>http://humansatwork.com/what-shall-we-do-with-the-young-people/</link>
			</item>
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		<title>Power Talk</title>
		<description><![CDATA[Power Talk offers brief ideas and good basic suggestions for communicating more authentically and effectively in personal and business situations, and to groups.  Pamela Ziemann offers a variety of perspectives ranging from the spiritual to the pragmatic &#8212; check out Power of Speaking with Intention and Notre Dame Speech, my favorite line as examples. [...]]]></description>
		<link>http://humansatwork.com/power-talk/</link>
			</item>
	<item>
		<title>Training makes a difference</title>
		<description><![CDATA[From Harvard Business Review, a study by Ellen Ernst Kossek and Leslie B. Hammer showing that &#8220;Supervisor Work/Life Training Gets Results&#8221;. 
I haven&#8217;t read the full article, but even the brief, cogent summary will give you some ammunition to support manager/supervisor training within your organization.  The summary indicates that Kossek and Hammer describe some [...]]]></description>
		<link>http://humansatwork.com/training-makes-a-difference/</link>
			</item>
	<item>
		<title>Fulfill yourself</title>
		<description><![CDATA[Yesterday I wrote about an interview with Greg Brenneman that I found not only rich in content, but a great example of modeling the behavior he&#8217;s talking about.  I thought he made a lot of great points.
And perhaps I most especially appreciate his point that it&#8217;s not all about work.
I think it’s important to [...]]]></description>
		<link>http://humansatwork.com/fulfill-yourself/</link>
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